Privacy policy

Terms of Service

概要

This website is operated by Kokoro Journey. Throughout the site, the terms "our company" and "we" refer toRefers to Kokoro Journey.Kokoro Journey provides this website on the condition that users agree to all the terms, conditions, policies, and notices stated herein. This website includes all information, tools, and services offered to users on the site.

By accessing this site or making a purchase on this site, you agree to use our "Services" and be bound by the following Terms of Use (hereinafter referred to as "Terms" or "Agreement"), which include additional terms and policies referenced and/or linked herein. These Terms apply to all users of this site (including but not limited to viewers, vendors, customers, merchants, and content contributors).
Please read these Terms of Use carefully before accessing or using this site. By accessing or using any part of this site, you agree to be bound by these Terms of Use. If you do not agree to all the terms herein, you may not access or use any part of this website or its services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

New features and tools added to the current store are also subject to the Terms of Use. The latest version of these terms can be viewed on this page at any time. We reserve the right to update, modify, or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to regularly check this page for changes. Continued use or access to the website after changes have been posted constitutes your acceptance of those changes.
Our store is hosted by Shopify Inc. The company provides us with an online e-commerce platform to sell our products and services.

Article 1 - Terms of Use for the Online Store
By agreeing to these Terms of Use, you represent that you have reached the age of majority in the state or region where you reside, or that you have reached the age of majority in your state or region and consent to any minor dependents under your care using this site.

Customers may not use our products for illegal or unauthorized purposes, nor may they violate any laws (including but not limited to copyright laws) of their jurisdiction in connection with the use of this service.

Sending worms, viruses, or code with destructive properties is prohibited.

If there is any non-compliance or violation of the terms, we will immediately terminate your use of the service.

Article 2 - General Provisions This site reserves the right to refuse service to anyone at any time for any reason.

Customers understand that their content (excluding credit card information) may be transmitted without encryption and (a) transferred through various networks, and (b) modified to match and comply with the technical requirements of the network or device being connected to. Credit card information is always encrypted during transmission over the network.

Customers agree not to reproduce, duplicate, copy, sell, resell, or misuse any part of the Service, the use of the Service, access to the Service, or the contacts on the website where the Service is provided without our explicit written permission.

The headings used in this book are included for convenience and do not limit or affect these terms and conditions.

第3条 - Accuracy, Completeness, and Timeliness of Information
We assume no responsibility for any inaccuracies, incompleteness, or outdated information provided on this site. The materials posted on this site are intended to provide general information only and should not be relied upon as the sole basis for decision-making without consulting primary sources, more accurate and complete sources, or more timely information. Please evaluate the reliability of the materials on this site at your own discretion.

This site may contain past records. Past records are not necessarily current and are provided for your reference only. We reserve the right to change the content of this site at any time but are not obligated to update the information on this site. You agree that it is your responsibility to regularly check for changes to this site.
Article 4 - Changes to Service Content and Pricing

The product prices are subject to change without prior notice.

We reserve the right to change or discontinue this service (or any part or content thereof) at any time without prior notice.

Our company shall not be held responsible for any damages incurred by customers or third parties due to changes, price adjustments, suspension, or discontinuation of this service.

Article 5 - Products or Services (if applicable)
Some products or services may only be available online through the website. These products or services may be limited in quantity and can only be returned or exchanged in accordance with the return policy.
We strive to display the colors and images of products listed in our store as accurately as possible; however, we cannot guarantee that the colors will be displayed accurately on your computer monitor.
We reserve the right, but are not obligated, to restrict the sale of our products or services to any individual, geographic area, or jurisdiction. We may exercise this right depending on the circumstances. We reserve the right to limit the quantity of products or services offered. Descriptions and prices of all products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time. The provision of products or services on this site is void where prohibited.

We do not guarantee that the quality of the products, services, information, or other materials purchased or obtained by customers will meet their expectations, nor that errors in this service will be corrected.

Article 6 - Accuracy of Billing and Account Information
We reserve the right to refuse any orders that customers wish to place with us. At our sole discretion, we may limit or cancel the quantity of purchases per person, per household, or per order. These restrictions may include orders using the same customer account, the same credit card, and/or the same billing and/or shipping address. If we make changes to or cancel an order, we may attempt to contact the customer using the email address and/or billing address and phone number provided at the time of order. We reserve the right, at our sole discretion, to restrict or prohibit orders that appear to be placed by resellers, distributors, or sales agents.
Customers agree to provide the most up-to-date, complete, and accurate purchase and account information for all purchases made on this site. Customers also agree to promptly update account information and other details, such as email address, credit card number, and expiration date. This allows us to complete transactions and contact customers as necessary.

For more details, please refer to our return policy.

Article 7 - Optional Tools
We may provide customers with access to external tools that we do not monitor, control, or input.

Customers acknowledge and agree that we provide access to such external tools "as is" and "as available," without any warranties, representations, conditions, or endorsements of any kind. We shall not be liable for any damages arising from or related to the use of optional external tools.

The use of optional tools provided through this site shall be conducted entirely at the customer's own responsibility and discretion, after fully understanding and agreeing to the terms of the external providers offering the tools.

In the future, we may offer new services and features (including the release of new tools and resources) through this website. These new features and services will also be subject to these Terms of Use.

Article 8 - Links to Third Parties
Certain content, products, and services available through the services on this site may include third-party materials.

There may be links on this site that direct customers to third-party websites not affiliated with our company. We do not assume responsibility for investigating or evaluating the content or accuracy of such sites, and we make no guarantees regarding third-party materials, websites, or any other third-party content, products, or services, nor do we accept any liability in this regard.

We are not responsible for any loss or damage related to the purchase or use of products, services, resources, content, or any other transactions conducted in connection with third-party websites. Before making any transactions, please carefully review and understand the policies and practices of external providers. For complaints, claims, concerns, or questions regarding third-party products, please contact the third party directly.

Article 9 - User Comments, Feedback, and Other Submissions
If a customer submits specific materials (such as contest entries) at our request, or sends creative ideas, proposals, plans, or other materials online, by email, mail, or other means without our request (hereinafter collectively referred to as "Comments"), the customer agrees that we may, at any time and without limitation, edit, copy, publish, distribute, translate, and use the Comments sent to us by the customer in any media. We shall have no obligation to (1) keep any Comments confidential, (2) pay compensation for the Comments, or (3) respond to the Comments.
We may monitor, edit, or delete content that we independently determine to be illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise undesirable, as well as content that infringes intellectual property rights or violates these Terms of Use, but we are not obligated to do so.
Customers agree that their comments do not infringe on the copyrights, trademarks, privacy, human rights, or other personal or proprietary rights of third parties. Additionally, customers agree that their comments do not contain defamatory, illegal, violent, or obscene content, nor do they include computer viruses or other malware that could affect the operation of this service or related websites. The use of false email addresses, impersonation of others, or any actions that may cause the company or third parties to misidentify the source of comments are prohibited. Customers bear sole responsibility for their comments and their accuracy. The company assumes no responsibility for comments posted by customers or third parties.

Article 10 - Personal Information
Submission of personal information through our store is subject to our Privacy Policy. To view our Privacy Policy, please click [Link to Privacy Policy].

Article 11 - Errors, Mistakes, and Deficiencies
On this site or service, there may be typographical errors, inaccuracies, or incomplete information related to product descriptions, pricing, promotions, offers, product shipping fees, delivery times, and stock availability. We reserve the right to correct errors, mistakes, or deficiencies, change or update information, or cancel orders at any time without prior notice (including after you have placed an order) if any information on this service or related websites is inaccurate.

Except as required by law, we are not obligated to update, modify, or clarify any information (including but not limited to pricing information) on this service or related websites. Even if a revision or update date is indicated on this service or related websites, it does not mean that all information on the service or related websites has been changed or updated.

Article 12 - Prohibited Matters
In addition to other prohibited acts stipulated in these Terms of Use, the use of the site or its content is prohibited in the following cases: (a) for illegal purposes, (b) incitement to commit or participate in illegal acts, (c) violation of international, national, prefectural, or state regulations, rules, laws, or local ordinances, (d) infringement or violation of our intellectual property rights or those of others, (e) harassment, abusive language, insults, malice, defamation, libel, criticism, threats, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability, (f) submission of false or misleading information,
(g) Uploading or transmitting viruses or malicious code that may affect the functions or operation of this service, related websites, other websites, or the internet, (h) collecting or tracking personal information of others, (i) spam, phishing, farming, pretexting, spidering, crawling, scraping, (j) obscene or immoral purposes, (k) interfering with or bypassing the security features of this service, related websites, other websites, or the internet. If you engage in any prohibited activities, we reserve the right to terminate your use of this service or related websites.

Article 13 - Warranty Disclaimer and Limitation of Liability
We do not guarantee, represent, or warrant that your use of our services will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results obtained from using this service are accurate or reliable.

Customers agree that the company may delete or cancel the service indefinitely at any time without prior notice to the customer.
Customers explicitly agree that the use or inability to use the service is their own responsibility. All products and services provided to customers through this service are provided "as is" and "as available" for customer use (except as explicitly stated by the company), and there are no representations, warranties, or conditions of any kind, whether express or implied, including but not limited to implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement of rights.
Under no circumstances shall Seon LLC, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any type of injury, loss, claim, direct or indirect, incidental, punitive, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), or otherwise. Furthermore, we shall not be held liable for strict liability or any other liability arising from the use of products purchased through our services, damages incurred when using our services or products (including but not limited to errors or omissions in content), or losses or damages resulting from the use of content (or products) posted, transmitted, or otherwise made available through our services, even if we have been advised of the possibility of such damages.
In some states or jurisdictions, the exclusion or limitation of liability for consequential or incidental damages is not permitted; therefore, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Article 14 - Compensation
You agree to indemnify, defend, and hold harmless Seon LLC and its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims or demands, including reasonable attorney fees, made by any third party due to or arising out of your violation of these Terms of Use or any documents referenced herein, or your violation of any law or the rights of a third party.

Article 15 - Severability Clause
Even if any provision of these Terms of Use is found to be illegal, invalid, or unenforceable, such provision shall be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use; however, such determination shall not affect the validity or enforceability of the remaining provisions.

Article 16 - Termination of Terms of Use
Obligations and debts of the parties incurred before the cancellation date shall survive the termination of this agreement for all purposes.

These Terms of Use are effective until terminated by either the customer or our company. Customers may terminate these Terms of Use at any time by notifying us that they do not wish to use our services or by discontinuing use of this website.
If we determine that the customer has not complied with or is suspected of not complying with any provision or clause of these Terms of Use, we may terminate these Terms of Use at any time without prior notice. The customer shall be responsible for all amounts payable up to the termination date, and/or access to the services (or part thereof) of this site may be denied for the period up to the termination date accordingly.

第17条 - 完全合意
Even if we do not exercise or enforce any rights or provisions of these Terms of Use, it shall not be considered a waiver of the applicable rights or provisions.

These Terms of Use, along with the policies and operational rules posted by our company in connection with this website or services, constitute the complete agreement and understanding between you and our company, governing your use of the services. They supersede any prior or contemporaneous agreements, communications, or proposals between you and our company, whether oral or written (including but not limited to previous versions of these Terms of Use),
Even if there are ambiguous points in the interpretation of these Terms of Use, they shall not be interpreted against the drafter.

第18条 - Governing Law
These Terms of Use and any individual agreements for the provision of this service by our company shall be governed by and construed in accordance with the laws of Japan.

Article 19 - Changes to the Terms of Use
Customers can check the latest Terms of Use on this page at any time.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates or changes on this website. It is your responsibility to regularly check our website for any changes. By continuing to use or access our website or services after any changes to these Terms of Use have been posted, you are deemed to have agreed to those changes.

Article 20 - Contact Information
If you have any questions regarding these Terms of Use, please send them to the email address provided.
cawaii.present@gmail.com